Wedding catering.Photo:Getty
Getty
In apostto Reddit’s r/wedding forum, a bride shared a hostile experience she had with her caterer about the menu and guest list, just two weeks before the wedding.
The couple is very hands-on and enjoys “a good DIY,” the bride wrote, but with the hustle and bustle of their big day they ultimately decided to leave the menu and food to someone else. Based on good reviews and beautiful photos from previous events, the bride chose a caterer located close to the venue and paid the deposit last April.
When they traveled to the area recently, they met up with the caterer to discuss menu specifics, as the caterer had suggested when the couple hired her. Though she sounded a bit surprised at the request for a meeting, she agreed. At the time, the bride chalked it up to her being busy.
The caterer’s first question was: “what kind of canapés do you want?”
“I could see my fiancé start chewing his tongue out of the corner of my eye,” the bride wrote. “I’d been talking him down from planning the food himself when we would have other things to do on the day. But my heart had also sunk. Surely she should tell us what she usually does?”
After a discussion, both the couple and caterer were on the same page — the bride and groom would send her a list of suggestions for the menu. The couple crafted a detailed list — both “detail-oriented people who have catered other events,” they provided as much information and inspiration as possible, though ultimately leaving many decisions up to the caterer herself.
Wedding catering.Getty
This prompted an overwhelmingly harsh response from the caterer. “Never in my life has a couple told me how to do my job,” the caterer said in a voice note, in “a vicious Karen-esque tone of voice,” the bride wrote. The caterer then claimed the couple was taking advantage of her and trying to have her operate at a loss, then suggesting she should just send the deposit back to them.
“Honestly this was so out of left field, I was absolutely stunned. I apologised for upsetting her (because genuinely I had not intended anything of the sort) but reminded her that we agreed on a list when we saw her, and tried to underline that the list was suggestions,” the bride wrote. “I felt that had been clear but my message with the document was a long one so gave her the benefit of the doubt and decided to say she could have missed that.”
“To be screeched at makes me want to take her up on her offer of a refund. I have severe anxiety and this brought up an entire panic attack, when mostly I’ve had fun planning everything,” the bride wrote. “I know I will not enjoy my wedding day if I am worried I might have to see her at any point during the afternoon.”
In an addendum to the post, the bride shared she did indeed ask for the deposit back, and the couple’s friends and family had banded together to help cater the wedding themselves.
“Although finding an alternative this close to the wedding will be hard/stressful, it will be better than the stress of dealing with this particular caterer,” a comment read.
source: people.com